Tom Cassidy

Tom Cassidy - Senior Associate Consultant

Division: Supply Chain

About Tom Cassidy

Tom is a highly experienced Supply Chain Transformation and Operations Executive with more than 30 years of international experience leading complex business transformation, operational excellence and supply chain improvement programmes across multiple industries. Combining strategic leadership with hands-on delivery, Tom has successfully helped organisations translate ambitious business strategies into practical, measurable operational improvements that enhance performance, reduce costs and strengthen organisational capability.

His experience spans transport and logistics, energy and utilities, manufacturing, technology, life sciences and the public sector, delivering major transformation programmes throughout Ireland, the United Kingdom, Europe and the United States. Tom brings extensive expertise in supply chain optimisation, operational performance, governance, programme leadership and organisational transformation, enabling businesses to improve resilience while creating sustainable long-term value.

Background

Tom has held a range of senior executive and transformation leadership positions including Chief Operating Officer, Head of Operations, Supply Chain Development Director and Programme Director. Throughout his career he has led large-scale operational and digital transformation initiatives for organisations including Parcelforce, ESB Networks, Mastercard, Northumbrian Water and a number of United States Government agencies.

His programmes have consistently delivered significant productivity improvements, multimillion-pound operational savings, improved governance frameworks, enhanced customer service and more efficient ways of working. Tom has successfully led cross-functional teams through complex organisational change, combining strategic planning with disciplined programme execution to ensure sustainable business outcomes.

Tom brings particular expertise in supply chain strategy, operational excellence, programme governance and performance management. He is recognised for his ability to establish clear governance structures, align stakeholders behind common objectives and use operational data to support informed decision-making. His collaborative leadership style enables organisations to navigate complex transformation programmes while maintaining a strong focus on people, delivery and measurable business results.

At MOAT, Tom supports clients in designing and delivering end-to-end supply chain transformation programmes, improving operational performance, strengthening governance, optimising business processes and developing resilient supply chain strategies that improve both organisational capability and long-term competitiveness.

Experience

  • MOAT: Senior Consultant – Supply Chain Transformation & Operational Excellence – 2026 – Present
  • Independent Supply Chain & Operations Consultant – Programme Director & Transformation Advisor – 20XX – Present
  • Chief Operating Officer – Various Organisations
  • Head of Operations – Various Organisations
  • Supply Chain Development Director – Various Organisations
  • Programme Director – Major Business Transformation Programmes
  • Senior Transformation & Operations Leadership Roles delivering strategic programmes for Parcelforce, ESB Networks, Mastercard, Northumbrian Water and United States Government agencies.

Qualifications

  • MSc Supply Chain Management – Technological University Dublin
  • Postgraduate Diploma in Management of Operations – Dublin City University
  • BSc Dairy Science – University College Cork
  • Diploma in Purchasing & Materials Management – Irish Institute of Purchasing and Materials Management (IIPMM)
  • Lean Six Sigma Green Belt & Yellow Belt Certified – Celerant Leadership Academy
  • Project Management Certified – Celerant Leadership Academy

Meet the Team

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