Privacy Policy

Effective Date: 05/03/25

1. Introduction

MOAT Business Consultants, including MOAT Digital Life Science (a company registered in the Republic of Ireland) and MOAT Ltd (a company registered in the United Kingdom – Northern Ireland) (“we,” “us,” “our”), respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us via our website.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly

When you fill out forms on our website (e.g., contact forms, event registrations, newsletter sign-ups).
When you communicate with us via email, phone, or other means.

2.2 Automatically Collected Information

Technical data (e.g., IP address, browser type, device information, operating system).
Usage data (e.g., pages visited, time spent on the website, referral sources).
Cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide our services and respond to inquiries.
To send newsletters, updates, or marketing communications (if you have opted in).
To improve the functionality and security of our website.
To comply with legal obligations and prevent fraud.

4. Payment Processing

When making payments via our website, your financial details are handled by well-established global third-party payment platforms. We do not collect, process, or store credit card or other financial details.

These third-party providers handle your payment transactions securely and in compliance with industry standards. For details on how your payment data is processed, please refer to the respective payment provider’s privacy policy.

5. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal data. However, we may share your data in the following circumstances:

Service Providers – We use third-party service providers (e.g., email services, analytics tools) to operate our website and services. These providers process your data securely on our behalf.
Legal Compliance – We may disclose personal data if required by law, regulation, or to protect our legal rights.

6. Cookies and Tracking Technologies

6.1 How We Use Cookies

Our website uses cookies and similar tracking technologies to:

Provide essential website functionality.
Analyse website traffic and improve performance.
Personalise content and marketing.

Some cookies are necessary for our website to function correctly, while others are optional and require your consent.

6.2 Your Cookie Preferences

We do not set non-essential cookies without your explicit consent. When you visit our website for the first time, a cookie consent banner will appear, allowing you to:

Accept all cookies
Reject non-essential cookies
Customise cookie preferences

You can also manage your cookie settings at any time via our Cookie Settings Tool or by adjusting your browser settings.

For more details on the specific cookies we use and how you can control them, please refer to our [Cookie Policy].

7. Your Rights

Depending on your location, you may have rights under GDPR (EU/UK) or other data protection laws, including:

Access – Request a copy of your personal data.
Correction – Request correction of inaccurate or incomplete data.
Deletion – Request deletion of your data where applicable.
Objection – Object to processing of your data for marketing purposes.
Withdrawal of Consent – If processing is based on consent, you can withdraw this at any time.

To exercise your rights, please contact us at [Insert Contact Email].

8. Data Security

We take appropriate security measures to protect your personal data, including encryption, access controls, and secure hosting environments. However, no internet-based service is completely secure, and we encourage caution when sharing personal data online.

9. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Cross-Border Data Transfers

As MOAT Digital Life Science operates in the Republic of Ireland and MOAT Ltd operates in the UK (Northern Ireland), your personal data may be processed in either jurisdiction. We ensure that all data transfers comply with applicable data protection laws, including GDPR (EU/UK).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal changes or operational updates. Any changes will be posted on this page with an updated effective date.

12. Contact Information

For any questions or requests regarding this Privacy Policy, please contact us at:

MOAT Business Consultants
Email: admin@moat.ie