Standardising Business Processes for Organisational Efficiency with Business Process Management
A global pharmaceutical company had grown significantly through new divisions and acquisitions. This rapid expansion led to fragmented operations, with multiple ERP systems and inconsistent data policies and procedures across the organisation.
Operating with several ERP systems and varying data management practices created inefficiencies, increased operational costs, and limited the company’s ability to make informed, organisation-wide decisions. The lack of standardisation hindered collaboration and scalability, creating an urgent need for a unified approach.
MOAT led the adoption of an enterprise Digital Business Process Management (BPM) tool to streamline operations. The project included:
Organisation-Wide Needs Analysis: Identifying inefficiencies and requirements across divisions.
Vendor Selection: Evaluating and selecting the BPM tool best suited to the company’s needs.
Proof of Concept: Demonstrating the tool’s potential to address key challenges.
Implementation and Rollout: Ensuring seamless integration and company-wide adoption through effective change management and training.
Standardisation: Unified processes, policies, and systems across the organisation.
Efficiency Gains: Improved collaboration and reduced operational costs.
Scalability: Enhanced capability to manage growth and future acquisitions.
MOAT’s expertise and leadership in implementing the BPM tool transformed our operations, delivering the standardisation and efficiency we needed to support our growth.”
Pharma – AstraZenaca
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